FAQ’s Socialzilla February 6, 2020

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Most common questions
Most popular topics

The duration of our after-delivery support period varies depending on the specific item and your project needs. We typically offer a standard support period following the delivery of the purchased items, during which you can reach out to us for assistance or guidance as needed. Additionally, we may offer extended support options or maintenance packages for ongoing assistance beyond the initial period.

Yes, you are typically allowed to modify items that you have purchased, but it’s essential to review the terms and conditions of the purchase agreement or license agreement for specific permissions and restrictions. Some services may come with certain limitations on modification or redistribution, so it’s crucial to understand the terms. If you have any doubts or questions about any service, it’s recommended to contact the seller or licensor for clarification and guidance.

If you’re unsure about retainers, we recommend discussing your needs and preferences with our team. We can provide more information about the benefits of retainers, how they work, and whether they’re suitable for your situation. Alternatively, we can explore other service options that better align with your requirements and budget. Our goal is to find the best solution for your business needs, so don’t hesitate to reach out for further guidance and assistance.

We utilize a variety of metrics to measure the success of our social media marketing campaigns, including reach, engagement, click-through rates, conversion rates, and return on investment (ROI). By tracking these key performance indicators (KPIs) and analyzing data insights, we continuously refine our strategies to maximize effectiveness and deliver tangible results for your business.

We accept various payment methods to accommodate our clients’ preferences and convenience. This may include credit/debit cards, bank transfers, digital wallets (such as PayPal, Paytm and Google Pay), and other secure online payment options.

Absolutely! We encourage open communication and collaboration throughout the development process. You’re welcome to provide feedback, request changes, or ask questions at any stage. We prioritize your satisfaction and aim to deliver a product that meets your vision and requirements.

The inclusion of bundled plugins with a theme can vary depending on the theme developer and the specific theme you purchased. Some themes may come with certain plugins bundled as part of the package to enhance functionality or provide additional features. These bundled plugins are typically mentioned in the theme documentation or on the theme’s sales page.

To determine if your theme includes bundled plugins, you can review the documentation provided with the theme or contact the theme developer or seller directly for clarification. They should be able to provide you with information about any bundled plugins and how to access and use them effectively within your website.

The need for renewal fees depends on the type of product or service you have purchased and the terms outlined in the purchase agreement or contract. Some products or services may require periodic renewal fees to maintain access, receive updates, or continue receiving support and maintenance. It’s essential to review the terms and conditions provided by the seller or service provider to understand any renewal requirements and associated fees. If you’re unsure about renewal fees for a specific product or service, it’s recommended to reach out to the seller or provider for clarification and guidance.