Refund and Cancellation
- Payment Schedule
- All payments must be made as per the agreed terms stated in the invoice or contract.
- Initial deposits (if applicable) must be cleared before the commencement of work.
- Accepted Payment Methods
- Payments can be made via bank transfer, UPI, Razorpay, credit/debit cards, or any other agreed payment gateway.
- Late Payments & Penalties
- Payments not received within the due date will incur a late fee of 5% per month (if applicable).
- In case of delayed payments, services may be temporarily suspended until dues are cleared.
- Refund Policy
- Payments once made are non-refundable, except in cases of cancellation before the work begins.
- Partial refunds may be considered in exceptional cases at the company’s discretion.
- Project Delivery & Milestone Payments
- For long-term projects, payments will be made in milestones as agreed upon in the proposal.
- Final payment must be completed before the final delivery of the project.
- Taxation & Additional Charges
- All payments are subject to applicable taxes (GST or other charges) as per government regulations.
- Any additional feature requests beyond the agreed scope will be billed separately.
- Dispute Resolution
- In case of disputes regarding payments, both parties agree to resolve the matter amicably through discussion.
- Legal action may be taken if the issue remains unresolved within 20 days.
By proceeding with the payment, the client agrees to abide by these terms and conditions.
Socialzilla Services
Address: 3rd Floor, Pratap Nagar, Mayur Vihar 1, New Delhi 110091
Email: info@socialzilla.in
Phone: +91 9056 30 3005